Following the most recent QuickBooks update that introduced AI-based enhancements, QB started classifying all matched invoices as "Exchange Gain/Loss".
Following the most recent QuickBooks update that introduced AI-based enhancements, we’ve encountered a serious issue with how transactions are being classified. Here’s the situation: We create invoices using standard SKUs, each tied to predefined income categories. Once invoices are paid and the payments are posted to our bank account, QuickBooks correctly matches the bank transactions to the corresponding invoices. Previously, this workflow worked as expected — all income was properly attributed to the correct categories. However, since the update, QuickBooks has started reclassifying these matched transactions under “Exchange Gain/Loss”. There appears to be no way to override or correct this classification other than manually adjusting the journal entries, which is both inefficient and error-prone.