How can I accept a client invitation when it will not let me login to my existing account, only gives the option to create a new account? QBOA in Canada

Hi there, 

Accepting your client's invitation is necessary in order for you to complete your accounting tasks. I know how vital it is to be able to accept the invite as quickly as possible, and I'd be happy to help you sort this out. 

There's a number of variables that may be impacting your ability to accept your client's invitation. Please review this helpful article and complete the troubleshooting steps listed here: Why can’t I accept an accountant invitation?

If the issue persists after following those steps, please reach out to our tech support team. Since this issue is account-specific, an agent will have to take a look at your personal information in order to successfully resolve this for you. 

Have a great day.