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jason61
February 12, 2020
Question

How do I switch between companies/businesses on the app? Can I? This seems like it should be easy but I can’t figure it out ,j

  • February 12, 2020
  • 3 replies
  • 6 views
No text available

3 replies

AddieC
AddieC
Level 5
February 12, 2020

Hi there,

 

I know how busy you must be as the owner of multiple small businesses. If you have more than one company file in QuickBooks Online you can easily switch from one to another in the mobile app. I'll explain the steps for iOS and Android devices. 

 

iOS devices

If you're using an iOS device follow these steps to switch companies.

   

1. From the main menu, select Settings. Then select Switch Company.
2. Choose a different company.
 

Android devices

If you're using an Android device follow these steps to switch companies.

   

1. From the main menu, select the arrow next to the current company name.
2. Choose a different company.
 

That's all there is to it.

 

Have a great day!

C
CasaGrotto
December 17, 2020

I just downloaded it and I to not see the arrow on my Android device to add or switch between companies.  Upon set up it asked me to  choose a company which I did, but I have two other subscriptions on the Username and Passord

 

M
mmyburgh
November 13, 2020

The iPhone app settings do not have an option or switch company

J
JamesM
Level 5
November 13, 2020

HI there. Thanks for taking the time to post on this thread. I'd be happy to share more info on this so you can continue to manage your business with ease. In order to see the Switch Company option you'd have to be using the same email ID across all the accounts you currently have. I recommend checking to make sure that's the case on your end. I'll be a message away if you need anything else. 

M
mmyburgh
November 13, 2020

when i created my account i used the wrong address. I tried to change it but it seems the intuit system still uses my old access to identify me. How do i change that?

 

PatriciaT
PatriciaT
December 17, 2020

Hi CasaGrotto,

 

I want to make sure you're able to use the switch company feature to easily access your different QuickBooks accounts without having to sign out and sign back in. If all your companies are under the same user ID (email) and you're unable to view the option to switch between accounts, I'd recommend following the troubleshooting steps in this article to ensure your app is up-to-date and working as designed: Troubleshooting Quick-Start Guide for the QuickBooks Online app

 

In case the issue persists, please reach out to our tech support team for closer assistance using one of the steps shared above by Laura.

 

I'm here if you need anything else.

 

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