Account Management

Greetings :) I wish to update a number of our GL accounts to make our ledger fit our business better. I wish to update the NAME and NUMBER fields for many accounts. I will not be changing any other field, just the NAME and NUMBER fields. I can easily do this, but wanted to clarify the implications of these changes before I started work. Can someone confirm for me that the NAME and NUMBER fields of an account are only cosmetic? What I mean is that I believe I can change these fields in any GL and it will not impact any process that QBO does. For instance, all my RECURRING TRANSACTIONS will be unaffected (other than showing a new NAME/NUMBER for the account involved). Another example would be reports. I assume they will show new NAMES and NUMBERS but outside the potential reordering of the report due to the new number, all will be as before. Am I correct in my assumptions? Thanks for helping me fully understand how QBO treats the NAME and NUMBER of a GL. Cheers,Andrew

No text available

QBO seems to think I owe them money all my invoices show paid. The invoice they show me doesn't match any invoices I have and they have refunded me twice in the last two weeks two different amount. They have now locked me out of QBO it takes forever to get a Tier 2 support to call you. I can't do my job, my clients are getting mad and the customer support at QBO is terrible. How does a company say that you owe but refund you money, what is going on with the development team in the background that can't fix an issue they created. It won't even allow me to change my billing information so I could at least get back to work.

No text available

No text available

No text available

No text available

No text available

to file year end with CRA

Hi, i wish to hide cost price from my employees / users, in Desktop Pro version. I want them to be able to only see the selling price and not the cost price

Where I can find or download training certificationn?

No text available

Hello, I have an email stating my service is ending and I need to subscribe in the next few days. Just making sure this is real and not a spam message before I re-subscribe. Thanks, Ian

No text available

Need to do my taxes today. I don't see any support options.

Can I change it or do I have to open another account

No text available

No text available

No text available

One of my clients has an EasyStart subscription, and I am the primary admin for the account since it was created by my firm. He has asked that I make him the primary admin. Since he only has access to one User, I can't do this on my own, so how can I go about doing this? Also, will this cause any change to his wholesale subsc/ription price since his subscription is charged through my firm

I am catching up on my taxes.  I migrated from quickbooks pro on my desktop to quickbooks online last May.  Because my books were hugely behind the migration was messy.  Now it won't let me open my desktop saying it's expired.  How do I access it?

No text available

No text available

No text available

I am Quick Books Proadvisor from Pakistan. How can I submit my profile to Proadvisor directory?