Account Management

I restructured from sole prop to incorporated mid year and just updated my BN and name in QBO. I now realize I should’ve started a new company so I need to split my QB from the date of incorporation. After creating a new company subscription, what steps would I take?journal entries for transaction totals? Due to/from new company? What about bank accounts? 

Hi, If I cancel my PRO TAX (T2) subscription, can I still available to view and download the tax returns I have filed before? Is there a time limit? For example, one year after unsubscribing, the historical tax returns will be cleared by the system or not? Thanks 

was able to download invoices previously, i think it stopped working after i added accountant view to the account.

is there ANY other way to get in to QB online than WAITING for an email I don't get.  Usually request at least twice, getting worse daily, today 5 times finally received once.  And no I am not wanting to go through numerous other questions to get in.

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Hi, I am paying my Quickbooks subscription through direct debit. My bank account details need to be updated, but the UI will just let me update my address and billing address. How could I update the bank account details (transit number + folio number) in the "Billing & Subscription" tab? Thank you very much for your help 🙂

I have no transactions, and won't have any for quite some time and would like to cancel or postpone payments for quickbooks.

Using the APIs for retrieve purchase orders, invoices and more, we are seeing that taxCodeRef.value is returned without taxCodeRef.name.Based on the documentation you provide, it is expected both fields or neither of them.Is it a bug in your system?Thanks for your help

I phoned customer support and automated service keeps getting to give me a refund. I have already uninstalled and reinstalled the app.I have proof of payment and I am subscribed. This is the online version.

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Just need help completely removing Quickbooks time from my Quickbooks online acct.

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changing login

I'm certain of my login credentials so it isn't that.

Hello,I have not received my 2023 email with activation code yet?

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I just completed Canada certification.

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I've checked and checked again, but when I link QB to our USD ISCU MC, it pulls in our Canadian Mastercard transactions. I've unlinked it, and linked it again. We are using multicurrency settings. Has anyone encountered this before?

Does Quickbooks essential with 3 users allow 3 different companies? Thank you. 

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