SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A
Account Management

Account Management

1,529 Topics
2,617 Replies

All Topics
Questions
Conversations
Ideas

1529 Topics

Cancelled etransfer. I sent an employee an etransfer but they entered the password incorrectly and it got rejected. I sent her a new one and had to reclaim the old one

No text available

5 years ago

laura-pogo

Account Management

Why is this program not going to be updated anymore as of April 20, 2021. I just purchased it and there will be no support?

No text available

5 years ago

bcharbon-gmail-c

Account Management

Will Quickbooks allow me to restrict user access to specific quick book functions I want to block a users access to all functions except inventory

No text available

5 years ago

marcy9

Account Management

How do I see my payroll subscription on my app

No text available

5 years ago

canadaehh

Account Management

Re: Problem faced" Sorry we don't currently support connecting to a clients quickbooks online company from a different region

Hello,  I operate in Canada and have hired CPA in Asia. I don't want to provide admin access. What is the workaround? I've emailed support a couple of times and not heard back.

I am cleaning up the files from my predecessor, and there are a number of large QBW and ADR files. I understand these are Quickbooks Desktop backup files. We now have Quickbooks Online (as of about 3 years ago). Do I need to keep any or all of these files? Maybe only the most recent ones? I also feel like this is a question for someone from Quickbooks directly, not a community question necessarily (although opinions are welcome) but I can't figure out how to contact support save for the extremely useless "QB Assistant" that just keeps asking me to rephrase my question. ThanksChandra

adding user for reports only view

good morning, I would like to add my client to the QBO file as a user so they can view and print reports when needed!  However, when I go to add a user, I do not get the option for reports only.  if I add them as standard user with limited access, they seem to count towards the number of billable users.  Can someone help?

5 years ago

G1345

Account Management

I'm not able to change the email address that I signin with.

No text available

5 years ago

alexis-clarke

Account Management

I am unable to log into QuickBooks Intuit and TSheets at same time. Even when I use different browsers or Incognito.

No text available

5 years ago

james_mcmillan

Account Management

The Sensitive Data Protection Setup window is forcing me to create a password. Why?

No text available

My on boarding assistant appointment has been cancelled at the last minute. I wondering when it will be re-scheduled ??

No text available

5 years ago

userpamsbalancedbook

Account Management

I have QBO for my personal business and QBOA for my clients however now I cant access my personal business unless through the accountant how can i remove QBOA?

I would really prefer to just use QBO that i pay for and get rid of the accountant program altogether as a bookkeeper if find i can have access anyway and dont need it

5 years ago

hpbanman

Account Management

Why is my account suspened

No text available

5 years ago

userchristina2

Account Management

I am using QB Online and an employee has left but we are unable to log into their account or processed. Is there a way to change the password on this account?

No text available

5 years ago

userharjot-k1987

Account Management

Hi i want to change my email and phone number for quickbook with which i registered can you help me with this

No text available

5 years ago

alannahn

Account Management

How do I make the "Get Started" screens go away?

Every time I try to enter a transaction, it tries to make me take the tutorial, and every time I select a section from the list, it takes me to the "get started" screen for that section, rather than the actual thing I want. It's very annoying! I've tried refreshing and restarting.

5 years ago

ZYG123

Account Management

Can't convert .qbx to .qba

I am using the trial version of the desktop program but can't convert qbx files to qba. The option is grayed out under the menu. How do I convert?

5 years ago

touatirachid14-g

Account Management

I need a financial advisor for my business

No text available

5 years ago

michaud-am-gmail

Account Management

How can have access to my self employed quickbook account in french? I'm not able to see how to switch the languages"

No text available

5 years ago

usersophia-rook

Account Management

I have a client that has closed their business. How do I cancel their subscription as I am paying for it.

No text available

5 years ago

rtinkerinvan-out

Account Management

Trying to reset password and all that comes up is a white circle with a green line going around it

No text available

5 years ago

Dlmm324

Account Management

From QBOA, Can I reset or even jist get a clients password for them, they cant remember it

No text available

5 years ago

terri-willpowerw

Account Management

Can anyone tell me how to change ANOTHER user's email address?

No text available

5 years ago

ekeeling@gnspes.

Account Management

Some students are unable to register

No text available

5 years ago

RashmiS

Account Management

markup on billable expenses

I have a 15% markup set on billable expenses.  However, when the item is invoiced to the customer, QBO applies the markup to the original cost of the item PLUS any sales tax that was paid on the item.  Is there any way to have it just mark up the original cost?

Need QuickBooks guidance?

Terms & Conditions Accessibility statement