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Home
QuickBooks Q&A
Account Management

Account Management

1,518 Topics
2,597 Replies

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1518 Topics

Hi I have added new users but they cannot log in. What email and password should they use?

No text available

6 years ago

ScottMarshall

Account Management

what is the difference between a team member and a team user?

These two questions are boggling my mind because either the wording is wrong, or they have the same answer. Q3What are the 3 levels of access that can be granted to Team users of QuickBooks Online Accountant? Your answer:Full accessBasic accessCustom access Q4If you want to add a new team member to Your Practice, what types of user permissions can be set up? Your answer:Basic, Custom and Full access

6 years ago

pam43

Account Management

Can you help me -adding a new employee - having trouble with entering the provincial tax $10783 doesn't have a edit sign not sure how to put this amount in ??

No text available

6 years ago

pierremajor1

Account Management

Refreshing bank password, keeps telling me password is too long? only have on password?

password too long?

6 years ago

info1154

Account Management

Unable to access mobile app. Keeps telling us to sign up

No text available

6 years ago

marielavoie10-ou

Account Management

I want To change the langage in french

No text available

6 years ago

mlpawlust-live-c

Account Management

I cannot get my app to work. When I try to sign in on my phone, it says my account doesn't include access to Online app? Help!

No text available

6 years ago

rajb-live-ca

Account Management

Need to login to windows computer using chrome Incognito

No text available

6 years ago

MirwanSiregar

Account Management

How to buy QuickBooks Desktop for a client ?

I am QuickBooks ProAdvisor Canada and stay in Indonesia. Is there any web link address for me to buy QuickBooks Desktop Canada Version without contacting the operator. It really cost a lot for me for buying one, since I have to call from Indonesia to Canada. Mirwan SiregarBatam, Indonesia 

6 years ago

shep-rogers-com

Account Management

My subscription was suppose to be 5$ for 6 months then 20$ a month after that but it charged me 22$ now

No text available

6 years ago

Ann emerald

Account Management

I have lost my cd’s for my QB Pro

I have lost my cd’s for my QB Pro 2012 and want to install it on my new PC. Is this possible? I still have my license number

6 years ago

matt-mil

Account Management

Why the hell am I asked for password, then "picture verification" and after that an email confirmation EVERY TIME I am logging in? I log in from the same computer. WHY!!!

No text available

6 years ago

jeanmec-telus-ne

Account Management

Can you help me update my subscription. I am in Grande Prairie, AB Canada

No text available

6 years ago

jenn-bowerman3New Member

Account Management

Can I track my personal expenses in detail with a self employed account or do I need to upgrade to get personal budgeting too?

No text available

6 years ago

sshaw1857900

Account Management

Where do I go to take Recertification? I don't see an option under Training tab .... nor do I see the documentation for ReCertification (What's New)

No text available

6 years ago

amipaintingbc

Account Management

Issues logging into the (Quickbooks app). I can log in through Safari, so I know the password works. Any suggestions?

No text available

6 years ago

daniel-w-kim87

Account Management

Hi how come nobody from your team has got back to me?

No text available

6 years ago

oceanwood1

Account Management

Hi im trying to share self employed with my accountant. But on the gear menu under about you there is no "accountant" option

No text available

6 years ago

alussier1

Account Management

We have a QBOA account. Our firm owner receives an email every time a customer uploads a new document to the "My accountant". How can we change that email address?

No text available

6 years ago

hbc_007

Account Management

I changed the password but how come it did not ask the other device to enter the new password?

No text available

6 years ago

Wendy LM

Account Management

Edit to bills accounts after payment

I have only a few employees and use accounts payable for their payments but I haven't been tracking their job costing. I want to know if I go back to say January 1 and make changes to these bills which have been paid will this cause any problems for reconciliations or unattach payments. I'm not changing the amount of the bill, for example instead of $500 to wages it would be split into two amounts $200 and $300 but now I'm entering the job to each.

6 years ago

LevonPompa

Account Management

I've upgraded to TurboTax Self-Employed and tried to access the free Quickbooks Self-Employed; however, the screen comes up as blank.

No text available

6 years ago

petehewy24

Account Management

Hi I'm trying to activate my 18 month subscription I got. It is sort of confusing how to do this as it didn't become active when I tried to sign up on the app

No text available

6 years ago

tony91