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QuickBooks Q&A
Account Management

Account Management

1,529 Topics
2,617 Replies

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1529 Topics

Where do I go to take Recertification? I don't see an option under Training tab .... nor do I see the documentation for ReCertification (What's New)

No text available

6 years ago

amipaintingbc

Account Management

Issues logging into the (Quickbooks app). I can log in through Safari, so I know the password works. Any suggestions?

No text available

6 years ago

daniel-w-kim87

Account Management

Hi how come nobody from your team has got back to me?

No text available

6 years ago

oceanwood1

Account Management

Hi im trying to share self employed with my accountant. But on the gear menu under about you there is no "accountant" option

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6 years ago

alussier1

Account Management

We have a QBOA account. Our firm owner receives an email every time a customer uploads a new document to the "My accountant". How can we change that email address?

No text available

6 years ago

hbc_007

Account Management

I changed the password but how come it did not ask the other device to enter the new password?

No text available

6 years ago

Wendy LM

Account Management

Edit to bills accounts after payment

I have only a few employees and use accounts payable for their payments but I haven't been tracking their job costing. I want to know if I go back to say January 1 and make changes to these bills which have been paid will this cause any problems for reconciliations or unattach payments. I'm not changing the amount of the bill, for example instead of $500 to wages it would be split into two amounts $200 and $300 but now I'm entering the job to each.

6 years ago

LevonPompa

Account Management

I've upgraded to TurboTax Self-Employed and tried to access the free Quickbooks Self-Employed; however, the screen comes up as blank.

No text available

6 years ago

petehewy24

Account Management

Hi I'm trying to activate my 18 month subscription I got. It is sort of confusing how to do this as it didn't become active when I tried to sign up on the app

No text available

6 years ago

tony91

Account Management

Can anyone explain why my Sales Receipts display my CRA BN even though this feature is turned off? This appears to be a bug in the system and a breach of privacy.

No text available

I cant access my login with postman

i want call api through postman like create invoive but i get message like you cant access login

6 years ago

khanamimrah

Account Management

I am unable to access ProAdvisor

No text available

6 years ago

analysis360

Account Management

How to edit a standard user- Restrict the user by Account settings. GST Payroll controls restriction.

The Standard user has  "ALL" Selected.  This gives access control to change account, change GST accounts, Payroll accounts GST rates etc.   How to restrict that access but still be able to process payroll run, print checks, run GST reports, and all relevant financial reports.

6 years ago

Judy-Pelkman-Watling

Account Management

I'm having a problem with my password not working. I change it and everything is ok, but the next time I go in to the program it won't accept the new password.

I'm on QuickBooks On-line

6 years ago

debsaputo

Account Management

I logged into my account using my thumb. How do I know what my user name is? I’m using a phone

No text available

6 years ago

kish3mommy

Account Management

Why is my subscription showing an error when it already went through PayPal??

No text available

6 years ago

info1061

Account Management

How can I add accountant to my self employed subscription?

No text available

6 years ago

akhtar24

Account Management

set banking page as default

Hello,How to set banking page as default. So when I login to my QBO I go to banking, instead of any other page.Any idea, or tipThanks, Akhtar

6 years ago

shawnbarnes

Account Management

Self-Employment Subscription

I got signed up for the 18 months free offer for QuickBooks Self Employed after I filed my taxes with Turbo Tax but never received any confirmation email. It say I "own" QuickBooks SE but in the subscription area of my account there are no subscriptions. And when I go to the mobile app, it immediately says that my subscription "is expired". And when I go to sign in to my web login, it says "fetching data" with a loading bar. It's been fetching the data for the past 3 hours...  Does anyone know how to resolve this or contact support to look into it?  Thanks,Shawn 

6 years ago

accountsreceivab1

Account Management

How do I reactivate a suplier?

No text available

6 years ago

CuriousBookworm

Account Management

Does the Canadian version of QBO have batch entering of transactions? I have QBO Accountant and cannot find this feature that apparently is available in the US version.

No text available

6 years ago

sagar-trivedi199