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February 13, 2020
Question

Subscription-errorPLT-500 while trying to subscribe to payroll

  • February 13, 2020
  • 1 reply
  • 2 views
No text available

1 reply

Level 5
February 13, 2020

Hi there,

 

It's important you're able to use the program without issues. I want to make sure you can subscribe for payroll so your can your staff can get paid with ease. 

 

First, I'd like to start by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.