Hey there, @clahoda1. To get this resolved quickly, I'll direct you to the best possible help.
I recommend contacting our phone support team, they can gather information and guide you through the next steps in ensuring you can utilize the Tab key in preparing your invoices. Here's how:
On the upper right corner of your QBO dashboard, select the (?) Help icon.
Choose the Search option and enter a brief description of your issue in the provided field. Then, press the Enter tab on your keyboard.
Once done, click the Contact Us below.
Pick how you want to connect with us: Chat or Callback.
Feel free to return here if you have additional questions about creating invoices, especially in entering details in each line item. We'll ensure to assist you promptly. Take care, and have a good day.
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