I'd be glad to route you to the best support available for your subscription concern. I'd recommend reaching out to our QBSE support team. They'll be able to assist you right away with this. Here's how to contact them:
Click Assistant at the upper right corner.
Type "Talk to a human" at the bottom field.
Enter your question and click I still need a human.
Select either Message an agent or Get a callback.
Check out our support hours and contact us at a time convenient to you.
Please let me know how the call goes. I want to ensure this is taken care of.
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