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November 4, 2022
Question

Am I the only one having trouble with my home page and dashboard? It’s made work for the last couple days a real pain!

  • November 4, 2022
  • 1 reply
  • 3 views
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1 reply

JessT
Moderator
November 4, 2022

Welcome to the QuickBooks Community, Tomatoes!

 

Would you mind giving us the details of your concern with your Dashboard? You can include a screenshot for our visual reference.

 

If you're experiencing a loading issue or unresponsive buttons, you can do the basic troubleshooting steps. You'll want to start by signing in to your QBO company using a private window. This step will disable the extensions and stops the cache from saving your search history.

 

  • Google Chrome: Ctrl + Shift + N.
  • Safari: Command + Shift + N.
  • MS Edge and Firefox: Ctrl + Shift + P.

 

If private browsing fixes the issue, you can clear your browser's cache. If not, please use a different browser to see if this only happens to the one you are using.

 

On the other hand, if you want to see more references for QBO, you can visit the main support page, scroll down a bit, and click More Topics.

 

Let me know if you have other questions about your Dashboard. Take care and enjoy your weekend.