Anyone know how long it takes to get your checking account unfrozen? Is it really 180 days?

Forum|Forum|1 year ago
July 13, 2025
1 reply
5 views

The only information I was able to squeeze out of the script readers was “fraud” investigation.

QuickBooks Online

RCV

QuickBooks Team

Let us share some details on why your checking account is on hold and connect you with the appropriate support team to verify the status of your account, ROY.

Many banks aim to resolve the issues within 30 to 90 days and Intuit placed the account on hold to ensure the protection of the interests of all parties involved in the payment process. Below are some of the common reasons for the hold include:

Several failed authorization attempts.
Your business type needs to be verified to ensure it complies with Intuit’s Acceptable Use Policy.
Our system has identified transaction patterns that could be risky for you, your customer, or Intuit.

You'll receive an email with detailed instructions on what additional information is needed to complete our review. To learn more about this, you can check out this article: Learn about funds on hold in QuickBooks Payments.

We recommend contacting our QuickBooks Payments team to check the status of your account and determine the reason for its closure. If you have an ongoing issue or case with an expert, you can check the status in the Resolution Center. Here's how:

Go to Settings.
Select Resolution center.
Click Product support.

Once everything is all set, refer to this article to learn more about how QuickBooks Payments handles your deposit and funds: Find out when QuickBooks Payments deposits customer payments.

We are one post away if you have any other questions about managing your customer payments or QuickBooks-related concerns.

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