are you familiar with a pop up msg: Something isn't workingSorry, we can't update your account. Please wait a few hours and try updating again (176)

I can see that you've posted your concern twice here in QuickBooks Community, @landabstract.

For more details and guidance on how to fix the error you're encountering, kindly check out this post where my colleague will share the steps to address the problem: https://quickbooks.intuit.com/learn-support/global/manage-your-account/re-i-have-a-pop-up-screen-stating-something-isn-t-working-sorry/01/1571376#M8564

If you have any additional questions, don't hesitate to reach out. We're always here to assist!