Can I get a refund on Desktop after moving to Online?

You can request for the refund within 60 days after the renewal date.

https://quickbooks.intuit.com/learn-support/en-us/help-article/intuit-refunds/request-refund-quickbooks-product/L4BOVrmUn_US_en_US?uid=mbz957wd

Refunds for QuickBooks Desktop (QBDT) subscriptions typically depend on the terms of service and the specific circumstances of the cancellation, jay136.

Since you canceled your QBDT subscription after moving to QuickBooks Online, I recommend contacting our Live Support team for assistance with your refund request. They provide detailed information about QBDT cancellation policies based on your account details.

For more information about our terms and services, please read the Payments & Cancellations section under this page: 2024 End User License Agreement for QuickBooks Software (US).

Here’s a link to a series of step-by-step videos on account management, banking, and other business tasks to help you navigate QuickBooks effectively: How-to video center.

If you have other concerns in the future, use the Reply button below or post directly on the Community page.