The QBSE support team will be your number one resource for your concern about the discounted rate subscription. I'd suggest giving them a call so they can assist you right away with your concern.
You can contact them by following these steps:
Click Assistant at the upper right corner.
Type "Talk to a human" at the bottom field.
Enter your question and click I still need a human.
Select either Message an agent or Get a callback.
Check out our support hours and contact us at a time convenient to you.
Please let me know how the call goes. I want to ensure this is taken care of.
If you have to open a new account, make sure to click the Buy button to get the discounted price for up to 6 months. If you purchase from the trial account, you have to pay the regular rate.
https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo
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