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S
SoapChest
January 8, 2024
Question

Can't open company file

  • January 8, 2024
  • 2 replies
  • 9 views

All of the sudden I am not able to open my company file. The message says, "could not be opened. Operation not permitted" How can I solve this?

2 replies

M
MirriamMQuickBooks Team
QuickBooks Team
January 8, 2024

Hi there, SoapChest. I'm here to get the help you need in opening your company file.

 

To fix the error message you encounter, we can either rename or move the company file to another location.

 

To rename it, here's how:

 

  1. Open the New Finder window and then locate your company file.
  2. Go to the File menu.
  3. Select Rename.
  4. Create a new name.
  5. Once done, click OK.

 

To move your company file, follow these steps:

 

  1. Open the New Finder window and browse to where your company file is located.
  2. Go to the Edit menu.
  3. Choose Copy.
  4. Paste the file to another folder or you can create a new folder.
  5. Hover to Edit again, and then choose Paste.
  6. Open your QuickBooks, and then pick Browse.
  7. Look for the new location of the file, and then tap Open.
  8. Then, let's delete the file from the original location by going to the New Finder window again, and then drag the file to the Trash icon.

 

You may also consider running the verify and rebuild tool to fix common issues within your company file. For detailed steps, please refer to this article: Verify and rebuild data in QuickBooks Desktop for Mac.

 

If you have other questions, let me know by leaving a comment below. I'd be happy to work with you again. Have a great day!

    S
    SoapChestAuthor
    January 9, 2024

    Thank you so much. Renaming the file didn't work, but moving it did! We are back in business.

    R
    RCVQuickBooks Team
    QuickBooks Team
    January 9, 2024

    We appreciate you for coming back, SoapChest.

     

    Thank you very much! I appreciate you taking the time to let us know that my colleague's solution was able to assist you. I also commend you for following the suggestions and utilizing all of your resources to arrive at the solution you have now.

     

    As always, the Community is brimming with professionals who are knowledgeable in every aspect of QuickBooks, so please don't hesitate to contact us here if you have any questions. We're always happy to assist you on your way to victory. I wish you and your company continued success!

    4
    4Gal
    Level 5
    January 9, 2024

    @SoapChest 

    Which QB Desktop year version and MacOS do you run?

    Did you just upgrade your MacOS?

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