Do you mind sharing what specific error you received when integrating the Square app with QuickBooks? This will assist me in identifying and determining if there’s any reported issue similar to what you’re experiencing. I'd also appreciate any extra details you have so I can provide the accurate troubleshooting steps to move forward.
In the meantime, I recommend contacting our Support Team. They have the tools to conduct a screen sharing with you to further assist you with your goal. We’re also unable to handle any personal information since the Community is a public forum.
Here’s how:
Go to the Help icon.
Select either of these to start: Assistant or Search.
Enter your concerns.
Choose a way to connect with us: Start a chat or Get a callback.
Please take note of our support hours so we can address your concerns on time. To learn more, refer to this article: QuickBooks Online Support.
To learn about the default accounts and names that you can use after setting up Sync with Square by reading through this: Sync with Square - Default Accounts and Names. It also contains answers to the most commonly asked questions in the FAQs section.
Please let me know if you have follow-up questions or need further clarification with this. I'll be around to guide and help you out.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.