Cancellation and refund

We're sorry to see you go, rossm94.
 

You can cancel your subscription by following these steps. Let me guide you how.

1. Sign in to QuickBooks Self-Employed.
2. Click the Gear icon beside the Help icon.
3. Select Billing Info, then Cancel subscription. If you change your mind, you can select Keep your subscription.

Here's an article for the detailed steps: Cancel Your QuickBooks Self-Employed Subscription.

For any refund concerns, I suggest contacting our support team to help you verify if you're eligible for a refund. They also have the tools to pull up your account in a secure environment. Here's how to reach them:

1. Sign in to your account.
2. Click Help on the upper-right.
3. Select Contact us.
4. Type your concern.
5. Click Continue.
6. Select the best option.

For future reference, please check this article: What Happens To My Data After I Cancel?

Post a comment below if you need further assistance. I'd be glad to help