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June 30, 2025
Question

cannot verify my identity because I don’t have a US government-issued ID. I’m not a US citizen.

  • June 30, 2025
  • 2 replies
  • 25 views

cannot verify my identity because I don’t have a US government-issued ID. I’m not a US citizen.

2 replies

SIAB
Level 2
June 30, 2025

Do you have EIN or ITIN?

June 30, 2025

I only have passport and ssn

QuickBooks Team
June 30, 2025

Are you attempting to recover your Intuit account, Marinej-wareenis? If so, you can do this without needing a U.S. government-issued ID.

 

You can use the phone number or email address linked to your account to receive a verification code.

 

Here's how: 

 

  1. Enter your account's phone number or email address on our sign-in assistance page.
  2. Select Forgot Password.
  3. Choose to receive a verification code via Text, Call, or Email.
  4. Check your messages or email for the code.
  5. Follow the instructions provided to sign in. You can reset your password when prompted or choose to skip that step.

 

For more detailed information on account recovery, please refer to this article: Recover your Intuit Account if you can’t sign in.

 

Once you've successfully recovered your account, please ensure you update your information to keep everything current and accurate. 

 

However, if this is about verifying your identity for QuickBooks Payments or QuickBooks Payroll, you can find more information in this article: Verify your principal officer and business identity for QuickBooks Payroll or QuickBooks Payments accounts.

 

If your issue is not related to account recovery, could you please share more details about the problem you're experiencing? Any additional information would be helpful and will enable me to provide the best solutions.

 

I'll keep this thread open, so feel free to comment down if you have any more questions. The Community is always here to assist you!