Deleting data and starting over within 48 hours of paying for subscription... how do I do it?

Thanks for joining us in the QuickBooks Community, heidi.

I can share the steps of deleting your data and starting over in QuickBooks Online (QBO).

Deleting your company data in QBO and starting over will depend on your current subscription if you've made changes to your books within 48 hours after subscribing.

If you're subscribed to Essentials, Plus, or Advanced, you can follow these steps:

1. Sign in to your QBO account.
2. If you're already signed in, make sure it's the company you want to purge.
3. Once you're signed in, open this link. Alternatively, enter the following address on your web browser: https://app.qbo.intuit.com/app/purgecompany.
4. To confirm you want to delete your company data, enter Yes, then select OK.
5. Select your industry from the ▼ dropdown.
6. Select Create accounts based on my industry. This helps QuickBooks set up your chart of accounts after your data is wiped. Don't select Create an empty chart of accounts unless you've checked with your accountant first.
7. Select Wipe data.

If you're subscribed to Simple Start, you can consider deleting the entries and reverting the changes you've made or you can follow these steps:

1. Cancel your QBO account. 
2. Sign in to the Intuit Account Manager.
3. Select Data privacy.
4. Select Delete.
5. Select Make a delete request to confirm. Requests can take up to 90 days. During this time, don’t create a new Intuit Account using the same email address, or the new data may also get deleted.
6. Sign up for QuickBooks Online.
7. Enter your user ID and password. You can use the same user ID and password as before.

When your company file is ready, let me add this article as a guide in starting over in QBO: Get started and adjust settings after you sign up for QuickBooks Online. 

You're always welcome in the Community if you need further assistance deleting your company data and starting over in QBO. We're committed to offering ongoing support. Take care.