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K
kent6
January 19, 2020
Question

Hi. Suddenly I cant login to my account. Its just a trial now??

  • January 19, 2020
  • 1 reply
  • 4 views
No text available

1 reply

R
RCVQuickBooks Team
QuickBooks Team
January 19, 2020

Let's perform some troubleshooting steps to access your QuickBooks Self-Employed account, kent6.

 

What error message did you encounter when signing in to your account? If you're using the 30-day QuickBooks Self-Employed (QBSE) trial, it will expire automatically after the trial period. This prevents you from logging in to your account and we need to subscribe to access QBSE.

 

You can check out this link to subscribe: https://quickbooks.intuit.com/oa/selfemployed/. Then, click the Buy now tab to sign up for your account.

 

If you're not using the trial one, please refer to this article to troubleshoot the log in issue: Get help if you can't sign in to your account.

 

To learn more about QBSE, just check the QuickBooks Self-Employed Overview article.

 

Feel free to touch base with us if you need anything with managing your business. I'm determined to ensure your success.

D
Diesel342
June 4, 2020

when i try to login it takes me to signup for a free trial for self employed

Pabz_L
Pabz_L
June 4, 2020

Hello there, @Diesel342.

 

Let me give you some basic troubleshooting steps that will help you log in to your QuickBooks Self-Employed.

 

When you encountered unexpected behavior in QBSE, we recommend clearing your browser's cache and cookies that might have caused this issue. This will also help you to have the best and most secure experience with QuickBooks Self-Employed.

 

Here’s how.

 

  1. Select the Menu: button.
  2. Select Settings.
  3. Select Advanced.
  4. Select Site settings under Privacy and Security.
  5. Select Cookies and site data.
  6. Select See all cookies and site data.
  7. Type “intuit” in the search bar to find Intuit cookies.
  8. Select Remove.
  9. Restart Google Chrome for the changes to take effect.

 

If you’re using a different browser, you can check this article to know how to clear cache and cookies. Clear cache.

 

Once done, you may now login back again to your QuickBooks Self-Employed. 

 

Please leave your comment below if you have any other questions. Keep safe.

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