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August 5, 2025
Solved

How can I get my QB account to open to my dashboard when I log in? It has recently changed to the page to "add a new invoice".

  • August 5, 2025
  • 1 reply
  • 25 views
No text available
Best answer by Ivan_G

You can initiate troubleshooting procedures to handle your concern, Susan.

 

Since you're routed to the Invoice window instead of the Dashboard menu after logging in, I recommend signing out of your account and closing your browser. After that, log back in to narrow down the situation.

 

If the issue persists, kindly clear your regular browser's data, as this component can trigger problems in the platform once it gets outdated. Eliminating it can help the system get back to its full capacity. You can also consider using an alternative browser once you get the same result.
 

Let us know if you need further assistance by replying to this thread.

1 reply

Ivan_GModeratorAnswer
Moderator
August 5, 2025

You can initiate troubleshooting procedures to handle your concern, Susan.

 

Since you're routed to the Invoice window instead of the Dashboard menu after logging in, I recommend signing out of your account and closing your browser. After that, log back in to narrow down the situation.

 

If the issue persists, kindly clear your regular browser's data, as this component can trigger problems in the platform once it gets outdated. Eliminating it can help the system get back to its full capacity. You can also consider using an alternative browser once you get the same result.
 

Let us know if you need further assistance by replying to this thread.