How can I reverse a payment?

You can contact our QuickBooks Online Live Support team for assistance with the payment credited to your old subscription. They have the necessary tools to process your refund.

If you have not used your old subscription, you'll want to cancel it to avoid any charges. For more details about the process, see this link: Cancel your QuickBooks Online subscription.

If you have any questions, please reach out to the QuickBooks Community again. We're here to help.