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L
lindak1119
Level 7
January 27, 2019
Question

How can I set columns widths on reports?

  • January 27, 2019
  • 5 replies
  • 25 views
No text available

    5 replies

    RenjolynC
    RenjolynC
    Level 9
    January 28, 2019

    Hi tsfbusiness,

     

    You can adjust the column widths by clicking and dragging the column dividers located at the top of your report. Please see sample screenshot.

     

    Here's also an article for more information: How To Customize Reports.

     

    Please let me know if you have any other questions about QuickBooks. Thanks.

     

    M
    M77
    June 10, 2019

    How about if the column widths need to be wide enough to read the entire account title? I am having kittens because I cannot see the whole account name and I have to take extra time to click in the field and use the side arrow keys to scroll through the entire account name so I know I am properly recording each transaction. Shortening the account name is not an option as the client is rigid in that regard. Thank you in advance for helping me to stop having kittens.

      PreciousB
      PreciousB
      Level 6
      June 11, 2019

      Thanks for joining the Community, M77.

       

      You should be able to view the account's name on the report in QuickBooks Online. I'll be happy to share a few insights and help you from there.

       

      First, may I know what specific report you're trying to run? Knowing so will help me double-check its column's widths.

       

      Now, let's try checking the computer's display settings to make sure you can view the entire account's name.

       

      To display all pages and reports properly, here are the requirements in QuickBooks Online:

      • Screen resolution set to 1024x768 or higher
      • Dots-per-inch (DPI) set to "Normal" or "100%"
        Note: We recommend that you maximize the browser window for working in QuickBooks Online, particularly if your resolution is 1024x768.

      Here's an article for more details: QuickBooks Online screen.

       

      As always, you can visit our Help Articles page for QuickBooks Online. It has other questions and "How do I" steps.

       

      That information should get you on the right track.

       

      I'd appreciate if you can update me on how it goes. I'll be here if you have follow-up questions.

      H
      holidayfarmsllc
      July 7, 2020

      QuickBooks Online has one advantage over the stand alone version I used to use, you can access it from anywhere and on more than one computer in the business.  That's about it.  Most cumbersome program I have ever used, especially when printing reports.  I cannot understand why Quickbooks Online was created without allowing the user to set the margins on the report the way they want.  Wasn't a problem in the older offline versions.  If I were to rate Quickbooks online on a scale of 1 to 10 with 1 being poor and 10 being exceptional I would give it a 5, and only because of the accessibility anywhere and cloud storage.  Very dissappointed.

      K
      kastrup
      October 21, 2020

      It drives one crazy that sometimes it is impossible to click on the column dividers in order to drag it! What is going on? Is this a browser thing?  I really like Mozilla Firefox and do not want to use Chrome

        MaryLurleenM
        MaryLurleenM
        Level 6
        October 21, 2020

        You'll want to check if your browser is up-to-date, kastrup.

         

        You can use the browser health checkup tool to see if your version of Mozilla Firefox is supported. QuickBooks supports the current and two previous versions of browsers. Old versions might cause errors and issues when using QuickBooks Online.

         

        Check out this article for more information about supported browsers: System requirements for QBO.

         

        Let me know if you have other questions, I'll be here to help.

        G
        GSH2
        February 25, 2021

        Hi. Ever since I upgraded to Quickbooks Desktop Pro 2020 I can't adjust the column widths on ANY of my reports including the standard ones that come with QB. The column width indicators are grayed out and it doesn't allow me to change them. 

        katherinejoyceO
        katherinejoyceO
        Level 9
        February 25, 2021

        Hi there, @GSH2.

         

         

        Thanks for visiting the Community. I'm here to help ensure you're able to adjust the column widths in the report. 

         

        Let's reset and download the QuickBooks update. Then, run the Verify utilities to check some issues. Here's how: 

         

        To download the update

        1. Click on Help and choose Update QuickBooks Desktop.
        2. Click Update now.
        3. Place a checkmark in the Reset update checkbox, then click Get Updates.

         

        To run the utilities

        1. Click on File.
        2. Choose Utilities.
        3. Select Verify Data.

         

        If it finds an issue, you'll be asked to back up your company file and run the Rebuild utilities. Check out this article for more details: Verify and Rebuild Data in QuickBooks Desktop.

         

        For future reference, you can also check out the required operating system, hardware, and software compatibility requirements for QuickBooks by reading through this article: System Requirements.

         

        Let me know if you have additional concerns. I'll be here to help you more. 

        G
        GSH2
        March 1, 2021

        Hi Katherine. Sorry it has taken me so long to reply. I did everything you recommended and it didn't work. 

        T
        theinsightfulorg
        February 28, 2021

        I can make the column widths wider BUT can't make them get any narrower on my Customer Balance Detail report.  I tried using different browsers so that's not the problem.  Even though the print preview shows all the columns, the printed product cuts off all the dates!  

        Look at all the questions and comments about this issue, which has been complained about for over two years.  Can't QBO hire someone to fix this extremely basic, critical and annoying problem?  Boy, do I miss QB Desktop!! The Online development team squeezed all of the Desktop's flexibility and intuitive thinking right out of the Online version.

          R
          Ryan_MModerator
          Moderator
          February 28, 2021

          Hi @theinsightfulorg,

           

          I have replicated what you stated on my QuickBooks Online (QBO) test account and didn't encounter the issue that you described.

           

          Since the same issue happens on other browsers that you have, I suggest you contact our Technical Support for further assistance. They can pull up your account information in a secure environment, and investigate this issue for you. 

           

          Refer to this article for the steps: QuickBooks Online Support. It includes their hours of operation, so you know when they're available. 

           

          I'll share this article with you as well: Fix QuickBooks Online printing issues on browsers for Windows. You can keep this article with you in case you encounter any other issues with printing in QBO. 

           

          I'll be around in case you have other concerns with reports in QBO. Tag me in a comment below, and I'll get back to you as soon as I can. 

          G
          GSH2
          March 1, 2021

          I'm not using QuickBooks Online. I'm using QuickBooks Desktop Pro 2020. 

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