I want to direct you to the department that can assist you in setting up the connection between your workers compensation data and your new QuickBooks subscription. That said, I recommend reaching out to our QuickBooks Support. They have the complete tools to make sure everything is sync in the system.
Here's how:
Go to the Help menu at the upper right.
Select ContactUs.
Enter your concern.
Click Let’s talk.
Choose Get a callback.
Type in your contact info.
Select Confirm my call.
You can check out this article for our most updated contact information: Support hours and types.
Here's an article that you can visit to learn more about Workers Comp in QBO: Workers Comp in QuickBooks.
If you have any further workers comp issues, kindly let me know by posting a comment in this thread. I'm always available to respond to them. Enjoy your day!
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