I have my subscription from TechSoup. Getting another subscription is not an option. What should I do? Should I start January 2023 online and keep my backup copy from my desktop version? How do I read the backup should I ever need to? I will no longer have access to the desktop version soon.
1. Sign up for a new trial account and convert your QBD company file. If you find no problems with the conversion results, you'll get the same results when you convert data to your Techsoup account.
2. Secure your backup files for QBD and start your data from scratch in QBO. If you use QBO Plus, consider having a backup recovery app to lower any risk.
We signed up for online with understanding it would be about 60 days till we could convert from desktop to online. We were advised that we had 90 days by 2 different sales people. We get to day 65 and get the 60 day limit.... So what are options to get out of the mess we now find ourselves in....?? We need options not someone repeating it is a 60 day hard limit..... There is nothing customer friendly about this 60 day limit deal - it ignores the real world companies operate in...
We are in North Carolina, USA We were convinced to proceed with signing up when we did to take advantage of a discount sale for first year. Had to be signed before end of May. We could make a 90 day window and we were told that was good. It is obvious at this point that there was a major disconnect on this issue. All we want at this point is what option that gets us out of this mess other than just moving on to another to another vendor product which is increasingly sounding like a better solution then most of the responses on this topic. We had extended discussion with QB product staff on our needs and consensus was the solution we signed up for .... With 40+ years in large system software environments, I have never encountered such an odd product limitation as this. Just need a solution so this gets moving.....
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