Question

How do I pay to renew my subscription?

Forum|Forum|2 years ago
October 5, 2023
4 replies
26 views

How to renew my subscription

QuickBooks Online

Fiat Lux - ASIA

Level 14

Login to your QBO account as the Primary Admin and navigate to the Subscription and Billing menu.

K

Kevin_C

Moderator

Thanks for posting here in the Community, dawgcitymke. Let me help you renew your QuickBooks Online (QBO) account so you can get back to your business.

In QBO subscriptions, the accepted cards include Visa, MasterCard, American Express, and Discover. You can also set up Direct Debit. The card must have a US-based billing address. PayPal and Automated Clearing House (ACH) bank transfers are also acceptable forms of payment.

Please also keep in mind that you can only renew your subscription in the web version of QBO and not in a mobile app, so you'll need to sign in using a mobile/computer browser.

Importantly, you'll have to use the same payment method and billing frequency you had on your previous subscription to resubscribe. You can switch to a different payment method and billing frequency after resubscribing. Here's how:

Sign in to your QBO company.
Select Settings ⚙, then Subscriptions and billing.
For your company, select Resubscribe and enter the updated billing info.
Click Subscribe. Then, sign out and sign in again.
Go back to the Gear icon and tap Subscriptions and billing.
Look at the Next Charge Date. Contact support if the date is in the past to avoid getting a back-billed charge.

Refer to this article for more details about this process: Resubscribe to or reactivate QuickBooks Online.

Please get back to me if you have other questions about renewing your subscription in QBO. I'll be around to help. Wishing your business continued success.

J

jay129

how do i renew my quick boioks

F

FateCandylaneT

QuickBooks Team

It's great to have you join this forum, jay129. I can assist you in renewing your QuickBooks subscription to ensure you'll have a seamless experience when doing business tasks within the program.

If you're utilizing the QuickBooks Online version and want to renew your subscription, you can refer to the detailed information shared by my colleague Kevin_C above. You can also visit this guide for additional inputs: Resubscribe to or reactivate QuickBooks Online.

However, if you wish to renew your QuickBooks Desktop subscription, it's best to secure a backup copy of your company data first to restore them anytime in the future. On another note, all QuickBooks Desktop 2021 versions, security patches and updates, live technical supports, and other Intuit services integrated with the program will be discontinued after May 31, 2024.

With this, renewing your desktop subscription helps you access product services and acquire the most recent fixes and updates in the system. To help you do this, refer to these steps:

Go to http://camps.intuit.com and select QuickBooks Desktop.
Under Product and Services, choose your subscription, then click Details.
On the Billing Information section, select your subscription.
Enter the changes in your payment information.
Once done, click Save and Close.

Moreover, I'm including these helpful resources to guide you in managing your data subscriptions:

I'll be on this thread to provide you with additional assistance for any added queries when managing your QuickBooks subscription. Keep safe and have a great day ahead!