How do I refund a client partially?

I can share the steps on how to create a partial refund, @kiersten1.

You can create a refund receipt to record the partial refund. Let me guide you how.

1. Go to +New.
2. Select Refund receipt.
3. Choose the customer you want to refund from the drop-down.
4. Enter the details in the fields using the info from the original sale. Only add the items or amount you want to refund.
5. Click Save and close.

Once finished, you can send or print the refund receipt. Want details? Check out this guide: Void or refund customer payments in QuickBooks Online.

Also, here's a link that'll help you manage customer-related tasks. It has our general customer topics with articles: Sales and Customers.

Don't hesitate to drop a reply anytime if you have other questions or concerns with refunds. I'll be around for you. Take care and have a good one.