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September 6, 2025
Question

How do I remove an old accountant and payroll company from my QBO Payroll account?

  • September 6, 2025
  • 1 reply
  • 1 view

The only name it is letting me edit is my own.

1 reply

September 6, 2025

Hello there, tmacc.

 

You'll need to go to the Accounting Firms section under the Manage users tab to remove your old accountant.

 

Here's how:

 

  1. Sign in to your QBO account as the Primary Admin.
  2. Go to the Gear icon, then select Manage Users.
  3. Select the Accounting firms tab.
  4. Look for the accountant that you want to remove.
  5. From the Action column, click Delete, then confirm the removal.

 

Now, regarding your question about removing the payroll company from your QuickBooks Online Payroll account, are you referring to stopping or canceling the payroll subscription integrated with your QBO account?

 

If so, you can follow these steps to cancel your subscription:

 

  1. Go to the Gear icon and select Account and Settings.
  2. Click on the Billing & Subscription tab.
  3. Find your payroll subscription, then click the option to Cancel your Subscription.


Need help managing your books? Our QuickBooks Live Expert Assisted team has your back. We have dedicated bookkeepers who assist you with streamlining your accounting processes.
 

If your question is about something else, please don't hesitate to reply below with more details. We're here to guide you.