Hello there, @mowingpensacola. I can provide some information about inactivating your customer in QuickBooks Online.
Some functionalities of a mobile app are limited compared to a browser-based version of QuickBooks. I suggest that you inactivate your clients' accounts using a mobile browser.
Alternatively, Compare feature availability on compatible devices using the chart from this article. See which aspects of the QuickBooks Online mobile app work on mobile devices.
You have complete freedom to reply whenever you want. I'll be here to lend help.
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