how to recover an individual password inside quickbooks.

Welcome to the Community, VLH8085.

If you've already tried using the I forgot my password option to reset your company password, and are unable to reset it successfully, you can use the Automated Password Reset tool.

Here's how to start the process:
 

1. Download the Automated password tool for QuickBoosk Desktop. This will be used to reset your QuickBooks Admin password.
2. Fill in the QuickBooks license number and business info used when you registered QuickBooks.
3. Select Next.

If you encounter a message that says the details you've provided didn't match, sign in to your Intuit Account and confirm these pieces of info are correct:
 

• Authorized user's name and email address (name is not case sensitive)
• Primary Mailing address (especially zip code)
• License number (under Products and Services; doesn't need a dash)
• Phone number (under Account Details)

All info entered must match the info in our system. This includes email address, main business phone number, and zip/ZIP code of the primary contact listed on your account. Access tokens can only be sent to the email address for your primary contact.
 

Next, you'll need to accept the license agreement, download the tool, and run it. Afterwards, you'll be able to specify your QuickBooks version, browse for the company file, and continue with the steps to reset your password.

In the event you're unable to reset your password with the Automated Password Reset tool, you'll need to look into recovering your Intuit Account.

If there's any additional questions, I'm just a post away. Have a wonderful Wednesday!

@VLH8085 

If you can't use the reset tool, you can purchase a 3rd party service to reset the password. You can contatct @Fiat Lux - ASIA directly via email for assistance.