i am attempting to change my phone number

I understand how challenging this situation can be. Since you can't receive the verification code on your old number, you can recover your account by submitting an account recovery form with proof of identity.

Here’s how you can do that:

1. Go to the account recovery form.
2. Fill out all the required information.
3. Upload a clear photo of a valid ID (such as a driver’s license, state ID, passport, or a notarized document).
4. Submit the form.

Please note that our team processes account recovery requests Monday through Friday, from 8 AM to 5 PM Pacific Time.

For more detailed information on this process, you can refer to this article: How to recover your Intuit Account if you can't sign in.

Let us know if you have further questions. We're here to help you anytime.