I am unable to purge the company data. I would like to start over fresh and I am under 60days. I have tried to use /purgecompany but it does not work.

Hello there, @Alex11_2. I appreciate you taking all the steps to purge your company file in QuickBooks Online (QBO). Allow me to assist you further in purging your company file.

In the meantime, I suggest using a private window, which doesn't store temporary files. Sometimes, QuickBooks can have browser issues due to poor configuration. Browsers use cache and cookies to load web pages faster on subsequent visits, but this can occasionally result in unexpected behavior that impacts the views and performance of QuickBooks Online (QBO).

To open an incognito window, you can use the following keyboard shortcuts:

• Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
• Google Chrome: Press Ctrl + Shift + N
• Safari: Press Command + Shift + N

If it works, you can clear Intuit-specific cookies. This helps to refresh website preferences that may be causing problems when using QBO.

Proceed with the following steps:

1. Open your Chrome and go to the More ⋮ icon
2. Select Settings, then choose Privacy and security.
3. Pick Cookies and other site data.
4. Click See all cookies and site data.
5. Type intuit in the search bar and hit Remove all shown 
6. Restart Google Chrome for the changes to take effect.

 See this link for more details: Clear cache and cookies to fix issues using QuickBooks Online. 

If you continue to experience the same result, I suggest utilizing other supported browsers. This will help us identify if the issue is specific to your current browser.

Moreover, you may consider exploring this article to learn how to delete your data in QuickBooks Online and start over with new books: Delete your data and start over in QuickBooks Online.

Please leave a reply below if you have any follow-up questions about deleting the data or additional QuickBooks concerns. I'll be standing by to help you out.