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New Member
July 26, 2026
Question

I can't get into my QB Accountant... it just things. Is there an outage?

  • July 26, 2026
  • 1 reply
  • 2 views

I’ve been trying for 20 minutes to get into my QB Accountant online page to work.  I put in my password, select my company and it just thinks. Cleared history, tried Microsoft edge, Google and Brave browsers, same issue… It thinks once it’s into the online system.  It’s accepting my password, just not doing anything but timing out, no outages reported.  Any ideas on how to even report an outage if you can’t get to your account page?

1 reply

QuickBooks Team
July 26, 2026

To check for system outages anytime, you can visit status.quickbooks.intuit.com to monitor our system health. Since there are no widespread outages right now, let's look at your setup. Are other members of your firm able to log in, or is everyone experiencing this?

 

Since you've already cleared your history and tried multiple browsers (Edge, Chrome, and Brave), let's try going directly to qbo.intuit.com in a private or incognito window. Sometimes, if a previous session was not properly signed out, our servers hold it open. For more information, you can check out this article: Change the timeout duration.

 

If you are still stuck, a virtual private network or browser extensions like ad blockers might be interfering. Try temporarily disabling your virtual private network and any extensions before attempting to log in again. You can also try using another device to further isolate the issue.

 

Let me know if these steps help you get past the loading screen or if we need to try something else.