Let's make sure that you're able to see the transactions in the reconciliation page, smhalbirt. The expenses might be posted to a different bank account. Let's open each transaction and make sure sure it's using the correct bank. Here's how: Go to the Expenses menu and proceed to the Expenses tab.Look for the expense transaction and click on it.Go to the Payment account field and edit the or make sure it has the correct bank account.Click Save and close.Repeat the same process for the rest of the expenses.Once done, go back to the Reconciliation page. Then, click the Filter or Funnel icon and select All for Transaction type. You'll also want to keep these articles on your bookmark just in case you might need them in the future: Find previous reconciled adjustments Tips for year-end reconciliation How do I view, print, or export a reconciliation report? Keep me posted if you still need help when reconciling your account. The QuickBooks Team is just around the corner to help you out again.

Question

I have entered expenses that are not showing on the reconciliation report. The dates are correct and the charges are there but they will not populate the reconcilation re

Forum|Forum|6 years ago
February 6, 2020
18 replies
83 views

No text available

QuickBooks Online

JenoP

QuickBooks Team

Let's make sure that you're able to see the transactions in the reconciliation page, smhalbirt.

The expenses might be posted to a different bank account. Let's open each transaction and make sure sure it's using the correct bank. Here's how:

Go to the Expenses menu and proceed to the Expenses tab.
Look for the expense transaction and click on it.
Go to the Payment account field and edit the or make sure it has the correct bank account.
Click Save and close.
Repeat the same process for the rest of the expenses.

Once done, go back to the Reconciliation page. Then, click the Filter or Funnel icon and select All for Transaction type.

You'll also want to keep these articles on your bookmark just in case you might need them in the future:

Keep me posted if you still need help when reconciling your account. The QuickBooks Team is just around the corner to help you out again.

T

treasurerLSLL

I have a few missing expense transactions on my reconciliation screen. I have verified the payment account is correct (we only have one). I confirmed the date is correct and it shows as matched to a downloaded bank transaction which shows as cleared. They show in the bank register and when I search for it under expenses, but not on my reconciliation. The dates on the reconcile page are correct and I have it set to show all transaction types. I even tried changing the payment type (which shouldn't matter). I can't get them to show on the reconcile page so my balance is always off.

A

AileneA

Moderator

I do have the steps to help you get back to business, @treasurerLSLL.

You can review the list of transactions in the Reconciliation window to check any transactions in your bank statement that didn't reconcile in QuickBooks.

When reconciling, compare the list of transactions on your bank statement with what's in QuickBooks. Once done, we can manually reconcile the transaction in the bank register. This way, the balance shows up in the reconciliation page in QuickBooks Online.

Go to the Chart of Accounts.
Select the appropriate bank account, then click View register under the Action column.
Find and choose the transaction.
In the Check column, click the field repeatedly until you'll see an "R".
Once done, click Save.

I'd suggest you do your monthly reconciliations to easily catch errors and keep track of your business' income: Reconcile an account in QuickBooks Online.

I'm just a few clicks away if you have any additional questions. Have a great day!

K

keehnco

entered expenses are not showing up on the reconciliation report

A

AbegailS_

Level 6

Hello there, @keehnco.

I'd like to ensure that you'll have your expense transactions show up on the reconciliation page so you can reconcile your account successfully.

The expenses could have been recorded under a different bank account. Let's review each transaction to ensure it's associated with the correct bank. Here's what we can do:

Go to the Expenses menu and proceed to the Expenses tab.
Look for the expense transaction and click on it.
Go to the Payment account field and edit the or make sure it has the correct bank account.
Click Save and close.
Repeat the same process for the rest of the expenses.

I'd suggest you do your monthly reconciliations to easily catch errors and keep track of your business' income: Reconcile an account in QuickBooks Online.

You'll also want to keep these articles on your bookmark just in case you might need them in the future:

If you still have questions or concerns about managing your expenses in QBO. I'll be here to lend a helping hand. Have a great day ahead!

V

VGG-Accounting

I have the same issue. Did anyone find a resolution to make the manually entered expenses show up in the reconciliation report?

C

CCT_

I have the same problem. The account register does not show it as being reconciled in the check register. The dates are correct and the entries are in the QB account register and my bank statement but are not showing in the reconciliation window.

M

mv32

Level 8

I appreciate the details you've shared, @CCT_. I also recommend checking that the transaction falls within the reconciliation period and ensuring the filters are set to All.

For instance, if the Date is set to the Statement ending date, it will still include transactions that have not been reconciled.

However, if you use a Custom date range, you’ll need to select both a starting date and an ending date, which may exclude some transactions from the reconciliation window.

On the other hand, setting it to All will display every transaction, including those with future dates. This can lead to discrepancies in subsequent reconciliation periods.

Additionally, you can select 'All' for the Cleared status, Transaction type, and Payee dropdowns. This ensures that all entries made in the register are displayed in the Reconcile window.

As shown in the screenshots above for each option, there's a noticeable difference.

For more details about reconciling transactions and how the new AI experience can assist if you've imported or automatically downloaded bank statements in QuickBooks, check out this article: Reconcile an account in QuickBooks Online.

To enhance your QuickBooks experience, our QuickBooks Live Expert Assisted team is here to help with bookkeeping, navigation, and all your business needs.

Please let us know if you need more assistance.

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