Question

I have Quickbooks Online Plus and I do not have a"time" tab for simple time tracking. I do not need the crazy expense of the Time add on at this time.

Forum|Forum|1 year ago
December 3, 2024
3 replies
35 views

No text available

Moderator

I hear your concern regarding the missing Time tab for simple time tracking, crpavinginc1. I'll discuss options to help you enable this feature so you can log your hours accordingly.

In QuickBooks Online, you can utilize the basic time-tracking feature included in your plan to access timesheets without QuickBooks Time. You'll want to turn on this feature to enable the Time tab for simple time tracking with these steps:

Head to the Time in the left pane.
Click Check out pricing in the Supercharge your time window under the Overview or Time entries tab.
Select Use basic time tracking (included in your current plan) at the bottom of the QuickBooks Time plans and pricing.

After that, utilize this article for guidance to adjust your time tracking preferences from your account and settings: Turn on and set up time tracking in QuickBooks Online.

However, you'll want to ensure your user role allows you to track and manage time entries if you mean the Time tab is missing on your end. Your role determines the tasks and data you can access in QuickBooks.

If the issue persists, open your account using a private window to avoid interruptions from corrupted cache files. These data can cause unexpected behaviors, including missing tabs or other features. You can refer to these keyboard shortcuts:

Google Chrome: Ctrl + Shift + N
Safari 11 or newer: ⌘ + Shift + N
Mozilla Firefox: Shift + Ctrl + P
Microsoft Edge: Ctrl + Shift + N

Once it works, clear the cache from your regular browser and ensure it's supported and updated for an optimal and secure experience.

Moreover, consider checking this material for guidance on recording your team members' timesheets: Track and manage QuickBooks Time in QuickBooks Online.

Add a reply below if you require additional assistance handling time entries in QuickBooks Online. You can be confident that we always prioritize addressing your queries when performing different business tasks.

C

crpavinginc1Author

Thank you for the reply. Only problem is I don’t have a “Time” to like I should in the left pane. I also turned it on in Accounts and Settings.

The only way I just found to even access a time sheet is to go to main dashboard and bring up the list of all shortcuts and click. In “add time entry”. Other than that it doesn’t work.

K

KimberlyS

Moderator

We appreciate you getting back into this thread, crpavinginc1. I'll route you to the appropriate support for assistance.

Beforehand, have you tried checking your user role and troubleshooting your browser? Your user role determines which data you can manage and update in QuickBooks Online. Also, accessing your company using a private window or other supported and updated browser can avoid unexpected issues caused by corrupted cache files.

If the issue persists, I recommend contacting our customer support team. They have the tools and expertise to thoroughly investigate this matter and determine why the Time tab is missing on your end. Accordingly, they can provide the most appropriate resolutions or workaround if necessary.

Here's how:

Open your QBO account.
Select Help (?) and go to the Search tab.
Choose Contact Us to connect with an expert.
Either pick Start a chat or Get a callback.

Please also observe their support hours to connect with the right expert seamlessly.

Moreover, you can use class to track hours from different departments or activities. Classes help organize your transactions to get better insights from the various parts of your business.

Get back to this thread if you have other questions about time tracking in QuickBooks Online. We're always here to provide the necessary information and resources to address your queries.

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