I have sent an invite to my accountant multiple times and he is not receiving. I have even deleted and resent a couple of times (He has already checked spam box) Any help

I can completely understand your frustration. Let's make sure you'll be able to receive the email invitation from your client, equitus.

Email is very important for communication. This allows users to send information that is necessary for business. Aside from that, emails are more beneficial for communication because they can often include text, documents, and multimedia.

There are several factors why you're not getting emails from your clients. If you've already checked your junk or spam folder and are unable to locate the invitation, the company’s email address may be incorrectly formatted in Company settings.

You'll want to check from the Account and Settings page if the email was entered in the correct format. To do so, you can follow the steps outlined below:

1. Go to the Gear icon, then select Account and settings.
2. Under the Company tab, click the Contact info pencil icon to double-check the email address entered.
   
3. Click Save and Done.

Another reason that may also affect the email issues is that this will usually expire after 48 hours from the time it was sent to you. You'll have to make sure that you'll be able to receive the invitation within the given time. You can let your client resend the email and check if you'll be able to receive it. 

To learn more about what you can do so you'll be able to receive email invitations from your clients, you can read this article. Then go through each step outlined so you can follow the process one by one: What To Do If Invited Users Did Not Receive Your Email Invitation In QuickBooks Online.

However, if the issue persists, I recommend reaching out to our support team so they can investigate further. They have the tools to pull up your account in a secure environment and check what's the root cause. Aside from they have the capability to handle complicated issues, and it's much quicker for them to send a report if it's necessary.

Moreover, learn more about how you can manage and customize user roles with the right permission. Read this article for more information: Add And Manage Users In QuickBooks Online.

Feel free to let me know if you have any questions when accepting the invitation. Remember, we're here to make sure you get covered. 

Thank you for being part of this discussion, Lauren.

Before we proceed, may I know if you've already tried the resolutions provided above? For example, have your accountants checked their spam folder, added Intuit’s email server hostnames to their allowed list, or accepted the invitation before it expired? It will also help to double-check the email address you entered or try sending the invitation to a different email.

If you've tried all the suggested resolutions and the invitation still hasn’t been received, I recommend reaching out to our  Live support team. They are equipped to securely review your account and guide you through the next steps. You can reach them directly through your QuickBooks software.

Here's how:

1. Navigate to the (?) Help icon.
2. Click Contact Us.
3. Enter a short description of your concern and click Let's talk.
4. Choose either Start messaging or Get a callback to get in touch with them.

You might also find this article helpful for future reference if you want to create and manage custom roles for your QuickBooks Online account: Add and manage custom roles in QuickBooks Online Advanced.

Feel free to reach out if you need further assistance.