I have the current QB app running on an IPhone 16 and last month I lost the ability to see unsent invoices. How do I get back ability to see unsent invoices on the app?

To view the unsent invoices on the mobile app., @MartinM, you will need to clear the cache or reinstall the apps to resolve them effectively. Let me provide you with the steps so that you can access it.

To begin, we can initiate a data refresh either through the system or the settings menu. These will refresh the application and eliminate the outdated cache responsible for the unusual behavior.

1. Go to the Menu ☰ icon, then select Help & Feedback.
2. Tap Refresh Data.
3. Select Refresh.

You can also do this on your phone settings. I'll guide you on how:

1. Go to your phone's settings and click Settings.
2. Next, select General and choose iPhone Storage.
3. Look for the QuickBooks app and select Offload App. This will only free up the storage without deleting the documents and data of the app.

If the problem continues, I recommend removing and then reinstalling the mobile application. These will enable you to start fresh. To proceed, please follow the instructions provided below:

1. Tap and hold the app on your phone.
2. Drag the app to the Uninstall section.
3. Select Yes to confirm.
4. Once done, visit this link to reinstall.

Additionally, I added an article on how to process and receive an invoice payment from your mobile device: Receive an invoice payment using the mobile app.

Moreover, to enhance your QuickBooks experience, consider collaborating with our QuickBooks Live Expert Assisted team. These financial professionals specialize in streamlining processes and providing tailored advice to meet your business's unique needs.

Rest assured, we are committed to your success and are here to support you every step of the way. If you ever need further assistance managing your sent and unsent invoices in QuickBooks Online, please don't hesitate to reach out.