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July 21, 2020
Question

I made a deposit on 7/6/2020 and it does not show on the deposit report.

  • July 21, 2020
  • 1 reply
  • 3 views
No text available

1 reply

Tori B
QuickBooks Team
July 21, 2020

Good morning, @terrymunz

 

Thanks for reaching out to the Community. 

 

I recommend trying some basic troubleshooting. Such as clearing the cache from your web browser. Web browsers collect cache (cookies) to save time when loading repetitive data and images. These files often become outdated and corrupted over time, causing issues like the one with your deposit not showing on the deposit report. I've included the links for all supported browsers that contain the steps to clear the cache below. 

 

Feel free to reach out to the Community anytime. Let me know if there's anything else I could do for you. Take care and enjoy your week!