I need live chat support to cancel my subscription. I cannot use callback.

Please know that the most direct way to cancel your QuickBooks Online account is to call us at 1-800-350-468.

If you still prefer to get in touch with our Intuit Expert team via chat, you can click the Start a chat option when the system presents you with contact choices. Please ensure you connect to our available support hours.

Let me know if you have other concerns.