Please take note that this only changes the information for the Merchant Services or Payments account. This site takes care of all online payment processing from your clients. You can follow these steps on how to update the details for the general Intuit account:
Log in to QBO and click the User icon in the upper-right corner. Then, select Manage your Intuit Account.
Proceed to the Sign In & Security tab.
Under the Phone section, tap the Verify link. Then, hit Change.
Don't hesitate to reply and let me know if you're able to change your phone number. You can also ask follow-up questions and I would be glad to offer my help if you need it again.
Hope you’re doing great. I wanted to see how everything is going about changing your phone number. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
Reach back out if you're still unable to edit the phone number listed on your account. It's my priority that you get back to running your business. Have a great day!
I'm here to provide information on how to change your phone number, @Sborge2014.
You'll receive a verification code in your old or connected number to complete the update process. However, you mentioned that you no longer have the phone number, so you won't be able to receive the verification code.
To resolve this, you'll need to submit the account recovery form:
I can help you with updating the QuickBooks Checking phone number @007truckingcorp.
Before we start, may I know if you're getting error codes or messages while updating your phone number to transfer money from QuickBooks Checking? Any details can help us determine and provide the most accurate resolution using our resources.
Additionally, to help us identify if you're having trouble with the steps or system navigation, you can change the Phone number from the Account Profile of your QuickBooks Payments account or follow these steps below:
Let us know if you need further help or share updates after changing your QuickBooks Checking phone number. We're here to assist you anytime. Have a great rest of the day!
Hello, I've called in 3 times today and have not been able to get the phone number associated with the merchant/payments account updated... having not access to the old number anymore to verify the change (that's a silly step - regardless). a) I would desperately like to know how to get htis done as it seems all of the platforms are not connected by phone number or 2FA... so the the account recovery was not a fix either. b) QB should get it up to speed quickly that heavier security like autenticator, passkeys, or biometrics are able to get you into any of your services in the event of lost passwords, phones, etc. Seems silly I'm spending DAYS getting this done. Hope someone can help. -- It seems the Payments/Merchant/Checking account all pull from the same phone numbers to verify... but again offer no other way to verify even though QBO has like 4 methods (scratches head). Thank you in advance, sorry to be grumpy just tired and an extreme waste of time on this. "I need to reset my phone number to get into my checking account - here's all the proof and I have 6 ways to sign in - 3 days later no checking account and can't update anything payments.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.