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January 14, 2021
Question

I need to run a second custom date report for a profit and loss and I can't seem to run another one after I ran one for 2019 dates. Suggestions?

  • January 14, 2021
  • 1 reply
  • 1 view
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1 reply

AlexV
Level 10
January 14, 2021

Welcome to QuickBooks Community, misshattie81.

 

You can run the reports in QuickBooks Self-Employed anytime you want. We can perform some troubleshooting to fix the unusual behavior you encounter. 

 

Start by using an incognito window and pull up the report from there. Here are some of the keyboard shortcuts:

  • Google Chrome: Ctrl Shift + N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

Also, you'll want to clear the cache cause block web pages from loading which results in issues. Additionally, make sure you're using a supported and up-to-date browser.

 

I've included these links for more details about reports in QuickBooks Self-Employed:

You can mention my name if you need more help. I'll be here!