Could you clarify which specific balance in QuickBooks Online (QBO) you’re having issues with? Sharing these details will help us provide a more tailored solution.
In the meantime, if you meant that your bank balance does not match your QuickBooks balance, here are some possible reasons for the discrepancy:
New transactions for a connected account
Duplicate transactions
Edited or deleted transactions
Credit card (liability) account
Outstanding transactions
If you meant something else, feel free to revisit this thread so we can assist you further.
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