Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
August 29, 2025
Question

Is there a delay with payroll deposits today?

  • August 29, 2025
  • 6 replies
  • 22 views

Direct Deposits are still showing as "scheduled" vs deposited and I'm getting complaints from my staff now since the money hasn't been deposited as of yet

6 replies

August 29, 2025

Same here. 

August 29, 2025

I am having the same issue.

 

August 29, 2025

Same!

Moderator
August 29, 2025

I understand your concerns about the delay in payroll deposits, and I recognize the importance of timely deposits for you and your staff, Skyball, Kristie, Dee, and Tammy.

 

Since you’re direct deposits are still showing as scheduled, I recommend reaching out to our Payroll Live Support team. They have the tools to investigate why the deposits haven’t been processed. Also, they can guide you through the next steps to ensure the matter is resolved promptly.

 

Here’s how to contact them:

 

  1. In the upper right corner, select the Help icon.
  2. Go to the Search tab and click Contact Us.
  3. Type your concerns and hit Continue.
  4. Choose a way to connect with us.

 

To ensure timely assistance, please refer to our support hours.

 

If you have additional concerns, feel free to leave a comment below.

August 29, 2025

Same with all my employees across 2 accounts. no one got paid today 

August 29, 2025

Yes we are having the same issue.

August 29, 2025

We are also having the same issue and got no warning about their "Planned System Maintenance." I want the same questions answered someone else asked. When will it be fixed, why were we not informed in advance, and are they planning to compensate for losses. Somehow, their evasiveness in answers thus far probably says it all, since they are avoiding giving actual answers. They won't even join chats, and something tells me they won't return calls when that opens in 90 minutes. QuickBooks majorly dropped the ball on this one. And on a long holiday weekend no less. Probably should have waited until after banks closed today for "system maintenance."

August 29, 2025

Been on hold over 2 hours so guess just not going to answer

August 29, 2025

Same issue. Getting messages from my team 

Tori B
QuickBooks Team
August 29, 2025

I appreciate all of you taking the time to reach out to the QuickBooks Community for this concern. 

 

Our Payroll Team has confirmed that payroll will be processed today and funds will be deposited. Some users may experience a delay in receiving notifications confirming successful payroll processing.

 

Please rest assured that the issue has been resolved, and payroll will be completed by this afternoon. We truly appreciate your patience and understanding during this maintenance.

 

For more information about this concern, please review our Status page: 

 

 

Don't hesitate to reach out if you have any additional questions or concerns. Take care!