I agree with on Beta's suggestion. We recommend logging into your account on your main browser and accessing the other company file in another supported browser or via a private window.

For your additional guide, you can use these keyboard shortcuts to open a new private window:

If you need to update your account credentials within your QuickBooks, please refer to this article: Update or change your Intuit Account sign-in information.

Additionally, you can customize the homepage to highlight the info that is most important to you. Modify the Shortcuts widget by visiting this page: Get started and adjust settings after you sign up for QuickBooks Online.

We are still here if there are things you need to manage your invoices or bills. We'll support you again. Have a great day ahead.

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