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lindak1119
Level 7
December 11, 2018
Solved

Is there a way to track user logins? I would like to know who logged in and when.

  • December 11, 2018
  • 5 replies
  • 136 views
No text available
    Best answer by Rustler

    menu reports>accountant & taxes>audit trail

    5 replies

    Rustler
    RustlerAnswer
    Level 15
    December 11, 2018

    menu reports>accountant & taxes>audit trail

      L
      lindak1119Author
      Level 7
      December 11, 2018
      Thank you for your answer, but this procedure does not show who logged into QB. I am looking for the LOGIN file that shows who logged in and when they logged into the QB program.
        R
        RobertBaird
        January 15, 2020

        Yes there is, this was not a hard question, I dont know why you didnt get an answer.  

        To see who has logged into QB, Credit Card Audit Trail feature must be enabled (Company > Customer Credit Card Protection > Enable Protection).  Once the Credit Card Protection feature is turned on, it cannot be turned off and requires a strong password which must be changed every 90 days.  When enabled, user logins are recorded in the Credit Card Audit Trail Report (Reports > Accountant & Taxes > Customer Credit Card Audit Trail).

        Y
        Yoz_M
        January 22, 2020

        If you can obtain the IP Addresses from Quickbooks in which the user logged in from, you can hire an IT person/company to track the ISP or you can do it yourself if you're tech savvy. Hiring help should cost no more than $300 at max.

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        Lucu Delgado
        February 13, 2023

        Are you familiar with any computer tech that can help me track ips signer log in?  Someone used my log in to make false adjustments and I need to provide proof in court.  Thank you [email address removed]

         

        A
        Archie_B
        Level 6
        February 14, 2023

        Good day, Lucu.

         

        I recognize the importance of tracking users' activities and identities using IP addresses, especially when working on multiple workstations or devices. 

        You can send this wonderful suggestion directly inside QuickBooks. This way, our engineers may consider adding this feature to future updates.

         

        Like this:

         

        1. Go to the Help menu.
        2. Select Send Feedback Online.
        3. Then click Product Suggestion.
        4. Enter your suggestions and details, then click Send Feedback.

         

        Our Product Development Team will receive and review your suggestion along with the other user requests.

         

        I've added this article for future reference if you need to manage users in QuickBooks: Add and manage users in QuickBooks Online.

         

        Let me know if you still have other concerns or questions regarding users and logins. I'll be here to lend a hand. Have a great day!

        L
        Lenny G
        July 30, 2022

        Yes, very simple but not obvious. First turn on Company > Customer Credit Card Protection > Enable Protection. Once enabled go to (Reports > Accountant & Taxes > Customer Credit Card Audit Trail. Bam.  The report can be copied and pasted. 

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        Lenny G
        July 30, 2022

        This is what you are looking for. Very simple but not obvious. First turn on Company > Customer Credit Card Protection > Enable Protection. Once enabled go to (Reports > Accountant & Taxes > Customer Credit Card Audit Trail. Bam.  The report can be copied and pasted. 

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