My company shows Canada address and won't let me update to the United States. How do I fix this?

Ensuring a correct QuickBooks address is essential for tax compliance and data accuracy, Kelly. You can count on me to help you resolve this matter.

The country or region you choose when signing up for QuickBooks Online determines the home country of your account. That is why it shows Canada instead of the United States. Please note that the home country is locked when you subscribe and can't be changed later.

To use QuickBooks Online in a different country, I recommend creating a new account and selecting the desired region (United States) during sign-up.

1. Visit the Choose your country page.
2. Select United States.
3. Choose a QuickBooks plan.
4. Follow the on-screen instructions to complete the process. 

Once you've signed up, I suggest canceling your QuickBooks Online Canada subscription to avoid unwanted charges.

Finally, you can use the following resources to learn how to get started with QuickBooks Online and ensure everything is entered correctly:

• Learn about QuickBooks Online with how-to videos.
• Step-by-step videos to learn your way around QuickBooks

If you need assistance setting up your books or navigating the program, I suggest sharing your questions on this thread. I'll promptly address your queries as soon as possible, ensuring you receive the guidance you need.

@kellyfehl 

You have QBO CA version. Cancel it and sign up for QBO US version.