My custom management report will not show a preview or print. I get an error that says something went wrong, failed to preview a report. How do I fix this?

Hello there, Amanda. I'll route you in the right direction of support so you'll receive instant resolution updates about this query.

Currently, there is an ongoing investigation into the error message you encountered when previewing a management report in QuickBooks Online. Rest assured, our engineering team is aware of this and is working diligently to resolve it.

To receive the latest updates on the issue, I encourage you to contact our customer care team and provide INV-106769 to speed up the process. This way, they can add you to the list of affected users and get notified via email as soon as the issue is resolved. Here's how:

1. Log in to your QBO account.
2. Click the ? Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us.

I've also included this resource for reference in case you want to export your reports to Excel for additional options to personalize fetching your company's data: Export your reports to Excel from QuickBooks Online.

Please feel free to drop a message below if you need further assistance with your reports or have questions about tracking your business finances within the program. I’m just a message away, and I'll provide the necessary details.