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1 reply

Moderator
February 23, 2021

I’m here to ensure you’ll get the code needed for your account, @patrick19732000.

 

When it comes to service code, we would recommend contacting our Customer Care team. They’re the ones who can generate this code for you. They can also help and guide you in case you need one-on-one assistance on your account. Just make sure to reach out to them from 6:00 AM to 6:00 PM PT so you can directly connect with our representatives.

 

Here’s how:

 

  1. Press the Assistant menu.
  2. In the QB Assistant window, type Talk to a human.
  3. Select or type, I still need a human.
  4. Type it again until you see a shortcut to connect with my human option.
  5. Click the Contact us link.
  6. Select your preferred support method either Message an agent (Live chat), Call an agent, or Get a callback.

 

In case you need resources to help organize your account and finances, we have several articles found on our support page to manage them.

 

Let me know if you have any other questions. I'm a few clicks away to help. Keep safe, and have a great day!